Everything you need to know about Targeto's AI SMS platform from getting started to advanced automation and compliance.
What is Targeto?
Targeto is an AI-powered SMS automation platform that helps businesses engage leads through intelligent two-way conversations. Unlike traditional SMS blasters, Targeto understands replies, handles objections, and keeps conversations moving toward a booked call or closed deal.
How is Targeto different from other SMS tools?
Most SMS tools just send messages. Targeto has a conversational AI engine that reads what a lead replies and responds intelligently asking for better times, handling objections, and qualifying interest. It's the difference between a broadcast and a real conversation.
Who is Targeto built for?
Targeto is built for sales teams, agencies, real estate professionals, healthcare practices, and any business that needs to engage a large volume of leads without manual effort. If you have leads and a phone number, Targeto can help.
Do I need technical skills to use Targeto?
Not at all. Targeto is designed to be set up in minutes without any coding. You can import your contacts, configure your AI conversation flows, and launch your first campaign from a clean, intuitive dashboard.
How does the AI know what to reply?
Targeto's AI is trained on millions of sales and customer service conversations. It identifies intent from each reply whether a lead is interested, busy, objecting, or opting out and responds accordingly with a natural, context-aware message.
Can I customize what the AI says?
Yes. You can set your brand tone, provide custom talking points, set specific goals for each workflow, and define how the AI should handle key scenarios like pricing questions or hot leads who want to book a call immediately.
What happens when a lead is ready to talk to a human?
When Targeto identifies a hot lead someone who is ready to book or wants to speak to a person it immediately notifies your team and can hand the conversation off. You'll never miss a sales-ready lead.
How quickly does Targeto respond to inbound replies?
Responses are generated and sent within seconds. Studies show that the faster you follow up with a lead, the higher your conversion rate. Targeto's instant response time gives you a significant edge over manual follow-up.
How is Targeto priced?
Targeto offers flexible plans based on your monthly message volume and number of active campaigns. We have plans suitable for small businesses just getting started all the way to enterprise teams running high-volume automation. Contact us for a custom quote.
Is there a free trial?
Yes. We offer a free trial period so you can experience the platform, test a live AI conversation, and see results before committing. Schedule a call with our team to get started.
Are there setup or onboarding fees?
There are no hidden setup fees. Our onboarding team will help you get your first campaign live as part of your subscription. We believe you should see value immediately not pay extra to get started.
Is Targeto TCPA compliant?
Yes. Targeto is built with compliance at its core. We handle opt-in consent, opt-out requests (STOP), quiet hours, and message frequency rules in line with TCPA and carrier guidelines. Your compliance records are always stored and accessible.
How does Targeto handle opt-outs?
When a contact replies STOP, Targeto immediately adds them to your suppression list and ceases all outbound messages to that number. This is handled automatically no manual action required on your part.
Where is my data stored?
All data is stored on secure, encrypted servers in the United States. We do not sell or share your customer data with third parties. You retain full ownership of your contact lists and conversation data at all times.
What CRMs does Targeto integrate with?
Targeto integrates with popular CRMs including Salesforce, HubSpot, GoHighLevel, Zoho, and more. We also offer Zapier and webhook support so you can connect virtually any tool in your stack.
Can I import contacts from a spreadsheet?
Yes. You can import contacts via CSV or Excel file with just a few clicks. Targeto supports bulk imports with custom field mapping so your data flows in exactly the way you need it.
Does Targeto have an API?
Yes. Targeto offers a RESTful API that allows developers to trigger conversations, manage contacts, retrieve conversation data, and build custom integrations. Full API documentation is available after signup.
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Our specialists are ready to walk you through the platform, answer any question, and help you figure out if Targeto is the right fit for your business.
