Please read these terms carefully before using the Targeto platform. They govern your access to and use of our services.
Last updated: February 12, 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Targeto ("Company," "we," "us," or "our"). By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms.
By creating an account or using any Targeto service, you agree to these Terms. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree with any part of these Terms, you may not use our services.
Targeto grants you a limited, non-exclusive, non-transferable, revocable license to access and use our platform solely for your internal business purposes in accordance with these Terms. Our services include AI-powered SMS conversation automation, campaign messaging and scheduling tools, contact management and opt-in tracking, analytics, reporting and workflow builder, as well as API access and third-party integrations. We reserve the right to modify, suspend, or discontinue any feature or service at any time with reasonable notice to active subscribers.
To access the Targeto platform, you must register for an account. You agree to provide accurate, current, and complete registration information, maintain the security of your account credentials, notify us immediately of any unauthorized use of your account, and take responsibility for all activity that occurs under your account. You may not share your account credentials or allow others to access your account. We are not liable for any losses caused by unauthorized use of your account.
You agree not to use the Targeto platform to send unsolicited messages to contacts who have not given explicit consent, violate any applicable law, regulation, or industry standard, distribute spam, phishing content, malware, or deceptive materials, harass, threaten, or discriminate against any individual or group, impersonate any person, company, or entity, attempt to gain unauthorized access to any system or network, reverse engineer or extract source code from our platform, or resell or sublicense access to the platform without prior written consent. We reserve the right to suspend or terminate accounts found in violation of these policies without prior notice.
You are solely responsible for ensuring that your messaging campaigns comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA Messaging Principles and Best Practices, Carrier Terms of Service, and all applicable state and local regulations. Your obligations include obtaining explicit written consent from all recipients before sending marketing messages, honoring all opt-out requests immediately and permanently, including required disclosures in all promotional messages, maintaining auditable records of consent, and respecting quiet hours and frequency limits. Targeto provides tools to help you manage compliance, but we do not assume responsibility for your messaging content or compliance obligations. Violation of messaging laws may result in immediate account suspension.
All content, software, designs, trademarks, and technology comprising the Targeto platform are owned by or licensed to Targeto and are protected by applicable intellectual property laws. You retain ownership of all content and data you upload or create through the platform. By using our services, you grant Targeto a limited license to process and store your content solely to provide you with our services. You may not copy, reproduce, distribute, modify, or create derivative works of our platform or content without prior written permission from Targeto.
Access to paid Targeto features requires a subscription. By subscribing, you agree to the pricing terms presented at the time of purchase. All fees are charged in U.S. Dollars unless otherwise stated, are non-refundable except as required by law or stated in our refund policy, are subject to change with 30 days' advance notice to existing subscribers, and are automatically renewed at the end of each billing cycle unless cancelled. If payment fails, we may suspend access to your account until payment is received. You are responsible for any taxes applicable to your subscription.
Either party may terminate these Terms at any time. You may cancel your account through the platform settings or by contacting our support team. We may terminate or suspend your account immediately if you violate these Terms or if required by law. Upon termination, your right to access the platform ceases immediately. We will provide a 30-day window to export your data before permanent deletion, except in cases of termination for cause.
THE TARGETO PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TARGETO DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the platform will be uninterrupted, error-free, or completely secure. We are not responsible for any third-party services, content, or APIs connected to or integrated with our platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TARGETO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. IN NO EVENT SHALL TARGETO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO TARGETO IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Targeto and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses, including reasonable legal fees, arising from your use of the platform, your violation of these Terms, your violation of any law or the rights of any third party, or any content or data you submit through the platform.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California.
We reserve the right to update these Terms at any time. When we make material changes, we will notify you by email and post the updated Terms with a new effective date. Your continued use of the platform after changes take effect constitutes your acceptance of the revised Terms.
If you have questions about these Terms, please contact us at [email protected], by phone at (415) 523-6767, or by mail at 388 Market Street, Suite 1300, San Francisco, CA 94111.